It also offers cab-hailing experience for customers without a smartphone or limited data connectivity with a Customer Care App for agents.
Hello Cabs is a self-funded start-up operating from Gaborone, Botswana which has tried adapting the taxi hailing technology model to the African market by developing a hybrid app which also aims at catering to users without internet access or smartphones by setting up a call center which arranges the trip in the same way the user would do via the smartphone app.
|Client Location:||Botswana, Africa|
|Project:||Taxi Hailing App|
|Technologies:||PHP, PhoneGap, MSSQL|
|Completion Date:||Early 2015|
|Key value:||A hybrid mobile app using PhoneGap for Android and iPhone platforms|
The Hello Cabs Mobile Application allows users to check availability of nearest cabs and book cabs.
Customers can set up pick-up location and drop-off location on the app and process their request.
The request is seamlessly fed to nearby drivers simultaneously and quickly accepted.
A route from driver location to customer destination via customer location is created and the customer is able to keep track of their cab throughout this route.
The solution developed consists of 3 App versions:
Once a user launches the Customer App, the Map interface on the Home Page displays cab drivers within a specific range of the user (say 15km). When a cab is requested via the Customer App, the associated cab driver gets a notification on his Driver App. The driver can accept the request from the user and navigate to the pick-up location.
Once a cab driver accepts the request, the customer receives a push notification with cab driver details such as driver name, photo, mobile number, email address and cab number. The user is then able to track location coordinates of the driver on the Map interface until arrival for pick-up.
The cab driver can process billing request at the end of successful trips and also receive ratings from customer.